AnySchool

AnySchool Support

Help with AnySchool, Schoolipedia and the AnySchool connector for AI chat apps.

1. Contact us

Email support@any.school. To help us answer, include:

  • the email address of your AnySchool account and the name of your organisation;
  • what you were trying to do, the page or link, and what happened instead, with any error message;
  • screenshots, if they help.

Never send us your password. We will never ask for it.

2. Signing in

  • Forgotten password: on the sign-in page, choose "Forgot password?" and we'll email you a link to set a new one.
  • No email to confirm your new account: send it again, and check your spam folder.
  • An email asking you to confirm a sign-in: we send it when a sign-in looks unusual, for example from a new location. Open the link in it, then sign in again.
  • If you created your account with Google or Microsoft, sign in with the same button.

3. Plans, billing and credits

  • Plans and prices are on the pricing page.
  • Your organisation's owner and admins change the plan, update the payment method and cancel from the account menu: "Manage subscription" ("Upgrade plan" on the Free plan). A cancelled plan stays active until the end of the period already paid for.
  • Your remaining unmask credits are shown in the Data Hub and in Lead Finder. Credits are shared by your organisation and reset every month, on annual plans too. Unused credits don't carry over.
  • Unmasking a contact your organisation has already unmasked is free. School plans don't unmask contacts.
  • Owners and admins can give members their own share of the credits under "Unmask credit allotments" in "My account".
  • More answers are under "Help & FAQ" in the account menu.

4. Using AnySchool in AI chat apps

AnySchool works inside Claude, ChatGPT, Gemini and Grok through one connector address:

https://any.school/mcp

  • Claude: open Settings > Connectors, add a custom connector, paste the address, then choose Connect and sign in with your AnySchool account.
  • ChatGPT: add AnySchool as an app or connector with this address, where your ChatGPT plan allows custom ones, and sign in with your AnySchool account.
  • Gemini and Grok: add a custom MCP connector with this address and sign in with your AnySchool account.

The connector uses your plan, its limits and your credits, exactly like the website. Contacts stay masked until you unmask them, and each unmask spends one credit. School accounts don't get contact tools. To disconnect a chat app, remove it in "My account" > "Connected apps" (and in the chat app too).

5. Removing a school staff member's details

If you work at a school and want your contact details removed from AnySchool, use the removal form. If the form doesn't accept your request, email support@any.school.

6. Deleting your account

Use "Delete Account" in "My account". You'll confirm with your password, or by typing your email address if you sign in with Google or Microsoft. An owner whose organisation still has other members must remove them first. A paid plan is cancelled when the account is deleted.

7. Policies

Read our Terms of Service and our Privacy Policy.